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BEGIN:VEVENT
DTSTART:20160309T133000Z
DTEND:20160309T150000Z
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SUMMARY:Customer Service: Increasing Customer Retention & Sales
DESCRIPTION:Poor Customer Service is bad for business regardless of industry\, products and services. The good news is that exceptional customer service is within the reach of any company and can be leveraged to be a differentiator to yield a competitive advantage. This workshop explores the scope of both external and internal exceptional customer service\, which drives customer service productivity and satisfaction. The results include incremental customer retention & sales and engaged employees.-Presented by Arturo Corral and John Auer\, Sedona Management
X-ALT-DESC;FMTTYPE=text/html:<br />\n<span style="font-size:14px\;"><span style="font-family:arial\;"><span style="color:black\;">Poor Customer Service is bad for business regardless of industry\, products and services. The good news is that exceptional customer service is within the reach of any company and can be leveraged to be a differentiator to yield a competitive advantage. This workshop explores the scope of both external and internal exceptional customer service\, which drives customer service productivity and satisfaction. The results include incremental customer retention &amp\; sales and engaged employees.</span><span style="color:black\;">-</span><span style="color:black\;">Presented by</span> <span style="color:black\;">Arturo Corral and</span> </span></span><span style="color:black\;"><span style="font-family:times new roman\,serif\;"><span style="font-size:14px\;"><span style="font-family:arial\;">John Auer\, Sedona Management</span></span></span></span>
LOCATION:Hispanic Chamber of Commerce 3611 S. Grand Blvd.\, Suite 105 St. Louis\, MO 63118
UID:e.2196.80
SEQUENCE:3
DTSTAMP:20260412T032556Z
URL:http://chamber.hccstl.com/events/details/customer-service-increasing-customer-retention-sales-03-09-2016-80
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